Terms and conditions
By accessing our website, you are agreeing to be bound by these terms of service, and agree that you are responsible for compliance with any applicable local laws.
Using our website and services constitutes acceptance of the following terms and conditions. They must be read carefully. These terms outline how we handle your information, your rights, and the limitations of our liability.
What information do we collect?
We may collect the following data when you visit our website or services:
- Personal information you provide us (name, e-mail address, phone number, medical history, etc.).
- Health-related information is collected when you schedule an appointment, complete forms, or upload medical records.
- Technical information such as IP address, browser, device, and usage habits.
How do we use your information?
Your information is used for:
- Providing medical care, including telemedicine care.
- Processing payments and scheduling communications.
- Improving our services, website functionality, and patient experience.
- Fulfilling legal, regulatory, and HIPAA requirements.
We don't sell or rent your information to third parties.
Do we use cookies and other tracking technologies?
Yes. Like most websites, we use cookies and tracking technology to:
- Study traffic and activity on the site.
- Remember your site settings for a better user experience.
- Enhance site functionality.
You can disable cookies in your browser preferences, but some site functionality may not work correctly.
How long do we keep your information?
We retain personal and medical information only as long as necessary to provide care, fulfill regulatory obligations, or meet the purposes outlined in this policy. Information is deleted or anonymized when it is no longer required.
What are your privacy rights?
As a patient, you are entitled to:
- Request a view of your personal and medical information.
- Request corrections if information is inaccurate.
- Request removal of information, consistent with medical and legal standards for record-keeping.
- Opt out of non-emergency communications.
We are committed to adhering to HIPAA and state regulations regarding your health information.
How can you contact us about this policy?
If you have any questions or concerns about these Terms and Conditions, please contact us through our secure online form available on this website.